[Resolved]  E-Zone — Company Outlet Not aware of schemes company offering

Address:Gurgaon, Haryana

I bought 1 laptop and 1 mobile from E-zone on 16-April total cost Rs. 42000/- . Future Group(parent comapny of E-zone) is running festival shopping offer in which they give you ponits which can be reedem to get free gifts. E-Zone retail in Gurgaon cetral mall is not aware of any such offer though they have put big banners in front of there mall, when I asked for points against my bill of 42000/- ,they said they don't have headers to give the points, it will be done in 2 days. When I again contacted him after two days they again said they don't have headers to give points and they keep on saying this for next 2 weeks.
I agin went to the e-zone store, their sales executive Mr. Alok said sir "Hume to bus itna pata hai ki hum abhi points nahi de sakte ...aap hamare magaer se baat karo"..ridiculous
They should not sell products if their employee are not awre of the offers.

E-zone store make fool of their customers like this only . Guys before making any purchase make sure E-zone employees are aware of offer they are showing in banners.
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Aug 13, 2020
Complaint marked as Resolved 
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God knows what E-Zone employee do. After putting the complain on this forum, I received mail from Future Group Customer care asking for my purchase details so that they can credit thepoints in my e-passbook . Its going to be more than 2 weeks nothing has happend.
Guys never trust on these Future Group people they all are useless, they just keeping asking the information and will do nothing. I learnt and purchased rest of my daily required electronic items like TV, Fridge and AC from CROMA . CROMA is far better than E-Z

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