[Resolved]  E - Zone, Hometown, Bangalore — no on time delivery

I purchased one Sony Bravia LCD TV(KLV-37S400A) from Ezone outlet in Hometown, Marathalli, Bangalore in exchange of my old TV(LG Flatron-21 inches) on 4-4-2009. For this I paid Rs.53900/- and recieved an exchange value of Rs. 4000/- for my old TV. They were to come and pick up my old TV set the next day[protected] and I was promised the the delivery of my LCD TV on 6-4-2009 between 3:00p.m.-5:00 p.m. Accordingly they came and picked up my old TV set on 5-4-2009 but I am still awaiting the delivery of my LCD TV. Moreover they are not even answering my phone calls for enquiry.Each time I get the reply that we will get back to you after 5 minutes which never occurs. Kindly do the needful to sort out my grievance.