On 05/05/2008, when traveling from kakinada to Secunderabad by Gautami Express (T.No. 2737) B-2/ 17 ( PNR[protected], noticed that bed rolls issued by IRCTC Contractor were un washed and kept in re used covers with out seal. The matter was complained to TTE and he verified that all the bed rolls are in the same condition, no rectification done by the duty Manager of the Contractor. Hence lodged a complaint vide Sr No. 146601 in the complaint book available with the TTE.
Again while traveling from Visakhapatman to Secunderabad on 14/05/2008 by Godavary Express (T.No, 2727) B-3/ 44/ PNR[protected], noticed similar problem and on insisting also, the Manager on duty of Contractor of IRCTC in charge for bed rolls, for lodging a complaint to him in the Complaint Book provided by IRCTC, he just vanished with out reply. Then lodged a complaint in the book available with TTE, against Sr No. 080659. The TTE informed that there are regular complaints on this issue and he can do nothing in the matter, since the bed roll fellows are in in there control.
This shows that the railway authorities are not caring for the said irregularity, hence bring to the form for suitable action in the matter.
You are aware, sleeping with out a bed roll in the Air Conditioned compartment is difficult, at the same time, is very un safe to use un washed bed rolls. Kindly look in to the matter and see suitable action in the matter, else, keep it as optional to ask for bed rolls, passengers shall have there own.
Aug 14, 2020
Complaint marked as Resolved
Indian Railways — Online cancellation amount not refunded
I had booked an e-ticket from Bangalore to Patna for 11th of November 2010 through online banking (SBI). I got the ticket canceled on 4th of November 2010 but the amount is still not refunded to my account.I am attaching the screen shot of the canceled ticket, for reference.