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Indian Railways Customer Care Contacts

1.3
Updated: May 12, 2025
Complaints
6287
Resolved
1580
Unresolved
4707
Complaints
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
752
Mobile
+91 97 1763 0982
2044
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways Company Representatives

Indian Railways Overview

Latest complaint Booking done but tickit not shown into app has been filed on 12/05/2025. Latest Resolved Unwanted parking in Hatia railway station was resolved Oct 28, 2023. Indian Railways ranks as the #2 most complained about among Railways.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Indian Railways. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Indian Railways reviews & complaints(6287)

P
priti5555
from kolkata, West Bengal
May 12, 2025
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Indian Railways Customer Care
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Indian Railways — Booking done but tickit not shown into app

Dear Sir/ Madam,

I am a UTS app user from the last 3 year. I based on Kolkata and travel regularly in a local train Subhas Gram to Sealdha. Last 24th April'25 I have book season ticket from UTS app for 1 month . The booking history also available on my phone but the ticket not being found in season ticket options. Now checker charged me penalty.

I have attached the booking details and penalty papers. I need...
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J
jangid20
from Surat, Gujarat
Apr 26, 2025
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Indian Railways — Ticket Tdr rejected

I am writing to lodge a formal complaint against the rejection of my TDR filed for PNR [protected] under extremely unfair and unreasonable grounds.

🔹 Journey & TDR Details:
PNR: [protected]

Train: 09628 – SUR AII SF SPL

Journey Date: 17/04/2025

Boarding Station: UDHNA (UDN)

Passengers: DEEPIKA (F, Age 34), HARSHAL (M, Age 9)

Class: 3A (RAC...
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S
saurabhuttam1103
Feb 4, 2025
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Indian Railways — tdr is rejected by indian railways i dont know why

Address: 23-M Bajarangpuri YASHODA NAGAR KANPUR 208011

DEAR SIR PLZ HELP MY TDR REJECTED BY RAILWAYS

TDR HISTORY
KALINDI EXPRESS (14117)PNR: [protected]
PRAYAGRAJ JN. (PRYJ)KANPUR CENTRAL (CNB)

STATUS: CR REPUDIATEJourney Date: 10 Jan 2025TDR Date: 13 Jan 2025 | 03:17PM
Passenger Information
1 Saurabh Uttam30 yrs | MaleCurrent StatusBerthCoachCNF32S4
TDR DetailsTransaction ID[protected]Boarding Date10 Jan 2025Boarding StationPRAYAGRAJ...
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