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Indian Railways Customer Care Contacts

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Last updated Feb 8, 2023
Complaints
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Customer Service Contacts

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways Company Representatives

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2261
716
Mobile
+91 97 1763 0982
2036
599

Indian Railways Overview

Latest complaint Berth allotment - Senior citizen has been filed on 08/02/2023. Latest Resolved Unwanted FIne Collection was resolved Oct 25, 2022. Indian Railways ranks as the #2 most complained about among Railways.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Indian Railways reviews & complaints(6128)

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Indian Railways Customer Care
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Indian Railways — Berth allotment - Senior citizen

I am a senior citizen and my age is 86 year, i have booked one ticket from lucknow to patna shocked to see that i have been alloted upper berth i am unable to climb stairs so request you to please change my berth to lower berth ..

My PNR No - [protected]
Name - Umesh Nandan Sinha
ph- [protected]/[protected]
add - lucknow...
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Indian Railways Customer Care
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Indian Railways — Berth allotment - Senior citizen aged 86 year given upper berth

Hi

My age is 86 year i have booked ticket from lucknow to patna my pnr is [protected], i have been alloted upper berth request you to please arrange to chnage it to lower berth seeing my age ..

Rgds
Umesh Nandan Sinha
ph -[protected]/[protected]
add - Lucknow...
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Indian Railways — Excess fare

Respected sir
I buy proper ticket from railway counter at Itarsi Junction.I buy 5 ticket from railway counter and i want to travel in sleeper class I gave my ticket to TTE for make proper ticket of sleeper class and take proper fare.TTE added excess fare on five ticket when I ask him to why you added excess fare after sleeper charge they deny to answer me and told me I dont tell you and misbehave with me.I ask for her ID he told me...
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