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Indian Railways Customer Care Contacts

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Last updated Apr 12, 2024
Complaints
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Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
749
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways Company Representatives

Indian Railways Overview

Latest complaint Request to add new train route has been filed on 12/04/2024. Latest Resolved Unwanted parking in Hatia railway station was resolved Oct 28, 2023. Indian Railways ranks as the #2 most complained about among Railways.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Indian Railways. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Indian Railways reviews & complaints(6269)

M
Mander.B
from ARAKKONAM, Tamil Nadu
Apr 12, 2024
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Indian Railways Customer Care
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Indian Railways — Request to add new train route

I am from Arakkonam,

we people need train from Chennai Central to jodhpur junction via, ARAKKONAM JUNCTION - AJJ No direct train are available on this route

There are so many peoples, on this route to travel and suffers a lot...

so we kindly request INDIAN RAILWAYS to take action regarding to this comments
Atleast one train en this Route please 🥺...
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S
skarodiwal
Mar 30, 2024
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Indian Railways — Parking Charges for Aurangabad Railway Station

Address:Aurangabad Railway station

My complaint is about parking charges of two wheeler at aurangabad railway station. They will take charge Rs 20/- even for 1 minute, even they not provide receipt with charges.They provide receipt only with Bike number and not mentioned the amount which we paid for parking. On 30.03.2024, Morning at 4:55 AM Bike number 8767, I went aurangabad railway station, for 10 minutes they have taken Rs20/- as parking charges. But in board mention only...
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B
botbro
Mar 2, 2024
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Indian Railways — TDR Refund not received in my account

Website:www.irctc.co.in/nget/train-search

I would like to inform you that, TDR Refund approved but TDR Refund amount not received in my account kindly look into this matter.

PNR NO: [protected] 17/01/24 Approved 600 Pay Order No.01358881
PNR NO: [protected] 08/10/23 Approved 1275 Pay Order No.01358885
PNR NO: [protected] 09/02/2024 Approved 540 Pay Order No.01358885
PNR NO: [protected] 09/01/2024 1110 Approved Pay Order No. 01358872
PNR NO:...
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