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Indian Railways Customer Care Contacts

1.3
Updated: Jan 8, 2025
Complaints
6283
Resolved
1580
Unresolved
4703
Complaints
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
752
Mobile
+91 97 1763 0982
2044
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways Company Representatives

Indian Railways Overview

Latest complaint Harassment of hijras in trains has been filed on 08/01/2025. Latest Resolved Unwanted parking in Hatia railway station was resolved Oct 28, 2023. Indian Railways ranks as the #2 most complained about among Railways.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Indian Railways. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Indian Railways reviews & complaints(6283)

R
Ravi009234
Jan 8, 2025
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Indian Railways — Harassment of hijras in trains

Harassment of hijras when I was traveling towards Bangalore from Dharmavaram by Karnataka express 12628.
During my journey to bangalore more than three times a group of eunuch/hijras got into the train and started abusing people and demanded money. If anyone refused to give money they started threatening people with abusive words and with their actions. They forcefully demanded money. When I refused to give they molested me in very...
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kanak nath
from Guwahati, Assam
Sep 20, 2024
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Indian Railways — Regarding: TDR Refund Request

Dear Sir/Madam

Greetings From Maa Tour and Travels !!!

I would like to inform you that, 1 year passed this TDR case but not refunded TDR ticket amount, passenger has not traveled but tdr Repudiate Reason NO INFORMATION AVAILABLE, so many complained on this tdr case regarding, till now not solved this TDR case,

PNR No. [protected]

Transaction ID:[protected]

Date...
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r_jerald
from Chennai, Tamil Nadu
Aug 28, 2024
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Indian Railways — Unknown people occupies railway area for illegal activities

This is happening at Chennai Alandur Railway gate (Closed now - It was named locally as Nidhi School level crossing). The gate is completely not closed and opened for people to cross the tracks. The wall was broken by some illegal people and selling drugs in the night on the track side. It should be closed completely by the authority to restrict the illegal people to enter into track side and do illegal acts....
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