[Resolved]  Ebay.in — FRAUD BY THE SELLER

SIR, I HAVE PURCHASED WIFI+4.2" TOUCHSCREEN+TV+2 SIM+JAVA?EVO 4G MOBILE iCOD,Item #[protected] FROM EBAY ON[protected] BY MAKING PAYMENT I THREE EMI THROUGH HDFC BANK CREDIT CARD.I RECEIVED THE ITEM THROUGH BLUE DART COURIER IN PACKED PARCEL.ON OPENING OF PARCEL I FIND THE MOBILE ALONG WITH USER MANNUAL OF EVO-4G.THEREAFTER I CONTACTED WITH THE SELLER BY EMAL THAT THE TOUCH SCREEN IS VERY HARD AND NOT WORKING PROPERLY AND ALSO YOU HAVE NOT SENT USER GUIDE FOR THE ITEM IN ORDER TO UNDERSTAND PROPER FUNCTIONING OF MOBILE.IN RESPONSE TO MY MAIL,THE SELLER SENT REPLY BY EMAIL THAT AGAIN AND AGAIN TRY BY PRESSING THE TOUCH SCREEN OF MOBILE AND THE USER MANNUAL DOES NOT COMES WITH THIS ITEM.BUT WE SHALL ARRANGE FOR YOU.WHEN AGAIN I ASKED ABOUT THE PROBLEM THE SELLER ASKED ME FOR PICKING OF THE PRODUCT.I CONTACTED WITH CUSTOMER CARE EBAY ABOUT SELLER INTENTION.THEY ADVISED ME TO GET CONFIRMATION FOR REFUND OF MONEY.ON GETTING UNRESPONSIVE REPLY FROM THE SELLER THAT REFUND IS NO POSSIBLE,I OPENED CASE WITH EBAY RESOLUTION CENTRE AND ON[protected] I SUBMITTED THE CASE TO EBAY SECURITY CENTRE.
SIR,DURING THIS TENNURE OF ONE MONTH I COLLECTED SOME FACTS.
I.THE SELLER HAS MENTIONED EVO 4G MOBILE THAT IS MANUFACTURED BY HTC COMPANY ONLY.
2.AT ITEMS TO BE SENT HE IS WRITTING EVC 4G AND USER MANNUAL.
3.This mobile is "MADE IN HONGKONG
4.BUY IT NOW

Market Price - 19999

Our Special Promo Price - 7490

60 % Discount from the Market Price
5.IN BACK SIDE OF MOBILE THE SELLER HAS WRITTEN SPRNIT 4G.AND NOW WHERE ADDRESS OG MANUFACTURER HAS BEEN MENTIONED.
6.EBAY GIVES ISSURANCE THAT IF YOU ARE NOT SATISFIED WITH THE ITEM YOU SHALL GET WHOLE REFUND WITHIN 20 DAYS OF PURCHASE OF ITEM.

THE ABOVE FACTS SHOWS THAT THE SELLER IN ASSOCIATION OF EBAY IS CHEATING TO THE BUYERS BY SHOWING MODEL EVO 4G SPRNIT THAT IS MANUFATURED BY HTC MOBILE COMPANY,ACTUALLY HE IS SELLING UNBRANDED MOBILES.
I HUMBULY REQUEST FOR REFUND OF WHOLE MONEY AND COMPENSATION OF RS.ONE LAKH EACH FROM EBAY AND SELLER FOR MENTAL HARRESMENT.FURTHER I REQUEST FOR LEGAL ACTION AGAINST EBAY FOR UNFAIR TRADE PRATICES AND AGAINST SELLER FOR CHEATING WITH BUYER.