[Resolved] Electrolux — Complaint pending since 15 days | |
I am surprized how the support cell works???? even god can not help I am starving for cold water and taking help from Neighbours. Registird so many complaints on email, to company's rep like Daljit, Arun Rawat & Harish Dhimri (Business Manager) Is their any body how can help me out?? Rgds Rahul Chauhan [protected] "Re: Refrigerator not working complaint no GUR[protected] Inbox Reply Reply to all Forward Add Rahul to Contacts list Delete this message Report phishing Show original Message text garbled? Rahul Chauhan to customercare show details Jul 6 (4 days ago) Dear new compresser has been fitted on 04.07.09 but on 05.07.09 again same complaint has been reported. Kindly send your team on today to solve the problem, if the problem will not solve in right time I will be going to CONSUMER FORUM, treat is as legal notice. Rgds Rahul Chauhan House no- 458/7-B, Faridabad [protected] On 6/29/09, customercare <[protected]@vgmail.in> wrote: Dear Customer, Your complaint has been registered with the complaint no GUR[protected]. We will make sure that our engineer visits at your place at the earliest. Thanks & Regards, Daljeet Singh Customer Service Dept. Videocon Industries Ltd -----Original Message----- From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Sunday, June 28, 2009 6:22 PM To: [protected]@vgmail.in Subject: Refrigerator not working A new Customer Services document has been sent to you from the Lotus Notes Database 'Customer Services'. You should reply to the customer and not to Customer Services. The customer is Rahul Chauhan with email addresse ( reply to this addresse) [protected]@gmail.com Country: India Topic: Customer Service First name: Rahul Last name: Chauhan email: [protected]@gmail.com Message Title: Refrigerator not working Dear Sir/Madam, I have purchased one refrigerator on 24.04.07 having serial no sr no 70701908 and pnc no 92504033 Modal no ER180L having capacity of 172 lts. On 27.06.09 suddenly cooling stopped and compresser heated. Also I am using voltage regulator for getting recommanded voltage. Kindly look into the matter and resolve the concern with in time. My address is Rahul Chauhan 3rd floor, House n0- 458/7B Sector- 7, Block -B faridabad, Haryana Mob no :- [protected] Rgds Rahul Chauhan ======================================================================== This email may contain material that is confidential, privileged and/or attorney work product for the sole use of the intended recipient. If you are not the intended recipient: (a) contact the sender and delete all copies, (b) do not read, print, retain, copy or disseminate this message or any part of it. Any such unauthorized use may be unlawful. If the message has been transmitted over public networks it may be corrupt as Internet communication is not secure. ======================================================================== -- THANKS AND REGARDS RAHUL CHAUHAN Reply Forward Reply Reply to all Forward Add customercare to Contacts list Delete this message Report phishing Show original Message text garbled? customercare to me show details Jul 7 (3 days ago) Dear Customer, We acknowledge your mail and really appreciate your effort for sharing your concerns with us through our web services. We Deeply Regret the Inconvience Rendered By our Services. Further to Your Concern we have forwarded the Issue to the Concerned Branch. And Assure You That an immediate Step would be taken in this Regard, Our Branch Service Manager Would Definitely get back to you At the earliest. With Regards Divanshu Sahdev Customer Service Team Email: [protected]@vgmail.in [protected][protected][protected][protected] From: Rahul Chauhan [mailto:[protected]@gmail.com] Sent: Monday, July 06, 2009 9:38 AM To: customercare Subject: Re: Refrigerator not working complaint no GUR[protected] - Show quoted text - Dear new compresser has been fitted on 04.07.09 but on 05.07.09 again same complaint has been reported. Kindly send your team on today to solve the problem, if the problem will not solve in right time I will be going to CONSUMER FORUM, treat is as legal notice. Rgds Rahul Chauhan House no- 458/7-B, Faridabad [protected] On 6/29/09, customercare <[protected]@vgmail.in> wrote: Dear Customer, Your complaint has been registered with the complaint no GUR[protected]. We will make sure that our engineer visits at your place at the earliest. Thanks & Regards, Daljeet Singh Customer Service Dept. Videocon Industries Ltd -----Original Message----- From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Sunday, June 28, 2009 6:22 PM To: [protected]@vgmail.in Subject: Refrigerator not working A new Customer Services document has been sent to you from the Lotus Notes Database 'Customer Services'. You should reply to the customer and not to Customer Services. The customer is Rahul Chauhan with email addresse ( reply to this addresse) [protected]@gmail.com Country: India Topic: Customer Service First name: Rahul Last name: Chauhan email: [protected]@gmail.com Message Title: Refrigerator not working Dear Sir/Madam, I have purchased one refrigerator on 24.04.07 having serial no sr no 70701908 and pnc no 92504033 Modal no ER180L having capacity of 172 lts. On 27.06.09 suddenly cooling stopped and compresser heated. Also I am using voltage regulator for getting recommanded voltage. Kindly look into the matter and resolve the concern with in time. My address is Rahul Chauhan 3rd floor, House n0- 458/7B Sector- 7, Block -B faridabad, Haryana Mob no :- [protected] Rgds Rahul Chauhan ======================================================================== This email may contain material that is confidential, privileged and/or attorney work product for the sole use of the intended recipient. If you are not the intended recipient: (a) contact the sender and delete all copies, (b) do not read, print, retain, copy or disseminate this message or any part of it. Any such unauthorized use may be unlawful. If the message has been transmitted over public networks it may be corrupt as Internet communication is not secure. ======================================================================== -- THANKS AND REGARDS RAHUL CHAUHAN Reply Forward Invite customercare to Gmail Reply Reply to all Forward Add Rahul to Contacts list Delete this message Report phishing Show original Message text garbled? Rahul Chauhan to customercare show details Jul 7 (3 days ago) dr at your service center there is no new compresser????? What shall I do?? Shall I go through consumer forum or through media or scrap this frige??? This is very amazing I am striving from last 10 days but my fridge is not working What shall I do?? - Show quoted text - On 7/7/09, customercare <[protected]@vgmail.in> wrote: Dear Customer, We acknowledge your mail and really appreciate your effort for sharing your concerns with us through our web services. We Deeply Regret the Inconvience Rendered By our Services. Further to Your Concern we have forwarded the Issue to the Concerned Branch. And Assure You That an immediate Step would be taken in this Regard, Our Branch Service Manager Would Definitely get back to you At the earliest. With Regards Divanshu Sahdev Customer Service Team Email: [protected]@vgmail.in [protected][protected][protected][protected] From: Rahul Chauhan [mailto:[protected]@gmail.com] Sent: Monday, July 06, 2009 9:38 AM To: customercare Subject: Re: Refrigerator not working complaint no GUR[protected] Dear new compresser has been fitted on 04.07.09 but on 05.07.09 again same complaint has been reported. Kindly send your team on today to solve the problem, if the problem will not solve in right time I will be going to CONSUMER FORUM, treat is as legal notice. Rgds Rahul Chauhan House no- 458/7-B, Faridabad [protected] On 6/29/09, customercare <[protected]@vgmail.in> wrote: Dear Customer, Your complaint has been registered with the complaint no GUR[protected]. We will make sure that our engineer visits at your place at the earliest. Thanks & Regards, Daljeet Singh Customer Service Dept. Videocon Industries Ltd -----Original Message----- From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Sunday, June 28, 2009 6:22 PM To: [protected]@vgmail.in Subject: Refrigerator not working A new Customer Services document has been sent to you from the Lotus Notes Database 'Customer Services'. You should reply to the customer and not to Customer Services. The customer is Rahul Chauhan with email addresse ( reply to this addresse) [protected]@gmail.com Country: India Topic: Customer Service First name: Rahul Last name: Chauhan email: [protected]@gmail.com Message Title: Refrigerator not working Dear Sir/Madam, I have purchased one refrigerator on 24.04.07 having serial no sr no 70701908 and pnc no 92504033 Modal no ER180L having capacity of 172 lts. On 27.06.09 suddenly cooling stopped and compresser heated. Also I am using voltage regulator for getting recommanded voltage. Kindly look into the matter and resolve the concern with in time. My address is Rahul Chauhan 3rd floor, House n0- 458/7B Sector- 7, Block -B faridabad, Haryana Mob no :- [protected] Rgds Rahul Chauhan ======================================================================== This email may contain material that is confidential, privileged and/or attorney work product for the sole use of the intended recipient. If you are not the intended recipient: (a) contact the sender and delete all copies, (b) do not read, print, retain, copy or disseminate this message or any part of it. Any such unauthorized use may be unlawful. If the message has been transmitted over public networks it may be corrupt as Internet communication is not secure. ======================================================================== -- THANKS AND REGARDS RAHUL CHAUHAN -- THANKS AND REGARDS RAHUL CHAUHAN Reply Forward Reply Reply to all Forward Add customercare to Contacts list Delete this message Report phishing Show original Message text garbled? customercare to me show details Jul 8 (2 days ago) Dear Customer, We deeply regret for the Inconvenience caused to you. We are in regular touch with the respective branch over your issue and will make sure that your problem gets resolve on the priority basis. We respect your patience. Please grant us some time so that we can do the needful at the earliest. Thanks & Regards Daljeet Singh Customer Service Team [protected][protected][protected][protected] From: Rahul Chauhan [mailto:[protected]@gmail.com] Sent: Tuesday, July 07, 2009 7:22 PM - Show quoted text - To: customercare Subject: Re: Refrigerator not working complaint no GUR[protected] - Show quoted text - dr at your service center there is no new compresser????? What shall I do?? Shall I go through consumer forum or through media or scrap this frige??? This is very amazing I am striving from last 10 days but my fridge is not working What shall I do?? On 7/7/09, customercare <[protected]@vgmail.in> wrote: Dear Customer, We acknowledge your mail and really appreciate your effort for sharing your concerns with us through our web services. We Deeply Regret the Inconvience Rendered By our Services. Further to Your Concern we have forwarded the Issue to the Concerned Branch. And Assure You That an immediate Step would be taken in this Regard, Our Branch Service Manager Would Definitely get back to you At the earliest. With Regards Divanshu Sahdev Customer Service Team Email: [protected]@vgmail.in [protected][protected][protected][protected] From: Rahul Chauhan [mailto:[protected]@gmail.com] Sent: Monday, July 06, 2009 9:38 AM To: customercare Subject: Re: Refrigerator not working complaint no GUR[protected] Dear new compresser has been fitted on 04.07.09 but on 05.07.09 again same complaint has been reported. Kindly send your team on today to solve the problem, if the problem will not solve in right time I will be going to CONSUMER FORUM, treat is as legal notice. Rgds Rahul Chauhan House no- 458/7-B, Faridabad [protected] On 6/29/09, customercare <[protected]@vgmail.in> wrote: Dear Customer, Your complaint has been registered with the complaint no GUR[protected]. We will make sure that our engineer visits at your place at the earliest. Thanks & Regards, Daljeet Singh Customer Service Dept. Videocon Industries Ltd -----Original Message----- From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Sunday, June 28, 2009 6:22 PM To: [protected]@vgmail.in Subject: Refrigerator not working A new Customer Services document has been sent to you from the Lotus Notes Database 'Customer Services'. You should reply to the customer and not to Customer Services. The customer is Rahul Chauhan with email addresse ( reply to this addresse) [protected]@gmail.com Country: India Topic: Customer Service First name: Rahul Last name: Chauhan email: [protected]@gmail.com Message Title: Refrigerator not working Dear Sir/Madam, I have purchased one refrigerator on 24.04.07 having serial no sr no 70701908 and pnc no 92504033 Modal no ER180L having capacity of 172 lts. On 27.06.09 suddenly cooling stopped and compresser heated. Also I am using voltage regulator for getting recommanded voltage. Kindly look into the matter and resolve the concern with in time. My address is Rahul Chauhan 3rd floor, House n0- 458/7B Sector- 7, Block -B faridabad, Haryana Mob no :- [protected] Rgds Rahul Chauhan ======================================================================== This email may contain material that is confidential, privileged and/or attorney work product for the sole use of the intended recipient. If you are not the intended recipient: (a) contact the sender and delete all copies, (b) do not read, print, retain, copy or disseminate this message or any part of it. Any such unauthorized use may be unlawful. If the message has been transmitted over public networks it may be corrupt as Internet communication is not secure. ======================================================================== -- THANKS AND REGARDS RAHUL CHAUHAN -- THANKS AND REGARDS RAHUL CHAUHAN Reply Forward Invite customercare to Gmail Reply Reply to all Forward Add Rahul to Contacts list Delete this message Report phishing Show original Message text garbled? Rahul Chauhan to customercare show details 10:59 am (3.5 hours ago) STILL COMPALINT IS OPEN ?????????????? gIVE ME ALTERNATE OPTION OR CONTACT DETAILS OF YOUR COMPANY'S M.D. - Show quoted text - On 7/8/09, customercare <[protected]@vgmail.in> wrote: Dear Customer, We deeply regret for the Inconvenience caused to you. We are in regular touch with the respective branch over your issue and will make sure that your problem gets resolve on the priority basis. We respect your patience. Please grant us some time so that we can do the needful at the earliest. Thanks & Regards Daljeet Singh Customer Service Team [protected][protected][protected][protected] From: Rahul Chauhan [mailto:[protected]@gmail.com] Sent: Tuesday, July 07, 2009 7:22 PM To: customercare Subject: Re: Refrigerator not working complaint no GUR[protected] dr at your service center there is no new compresser????? What shall I do?? Shall I go through consumer forum or through media or scrap this frige??? This is very amazing I am striving from last 10 days but my fridge is not working What shall I do?? On 7/7/09, customercare <[protected]@vgmail.in> wrote: Dear Customer, We acknowledge your mail and really appreciate your effort for sharing your concerns with us through our web services. We Deeply Regret the Inconvience Rendered By our Services. Further to Your Concern we have forwarded the Issue to the Concerned Branch. And Assure You That an immediate Step would be taken in this Regard, Our Branch Service Manager Would Definitely get back to you At the earliest. With Regards Divanshu Sahdev Customer Service Team Email: [protected]@vgmail.in [protected][protected][protected][protected] From: Rahul Chauhan [mailto:[protected]@gmail.com] Sent: Monday, July 06, 2009 9:38 AM To: customercare Subject: Re: Refrigerator not working complaint no GUR[protected] Dear new compresser has been fitted on 04.07.09 but on 05.07.09 again same complaint has been reported. Kindly send your team on today to solve the problem, if the problem will not solve in right time I will be going to CONSUMER FORUM, treat is as legal notice. Rgds Rahul Chauhan House no- 458/7-B, Faridabad [protected] On 6/29/09, customercare <[protected]@vgmail.in> wrote: Dear Customer, Your complaint has been registered with the complaint no GUR[protected]. We will make sure that our engineer visits at your place at the earliest. Thanks & Regards, Daljeet Singh Customer Service Dept. Videocon Industries Ltd -----Original Message----- From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Sunday, June 28, 2009 6:22 PM To: [protected]@vgmail.in Subject: Refrigerator not working A new Customer Services document has been sent to you from the Lotus Notes Database 'Customer Services'. You should reply to the customer and not to Customer Services. The customer is Rahul Chauhan with email addresse ( reply to this addresse) [protected]@gmail.com Country: India Topic: Customer Service First name: Rahul Last name: Chauhan email: [protected]@gmail.com Message Title: Refrigerator not working Dear Sir/Madam, I have purchased one refrigerator on 24.04.07 having serial no sr no 70701908 and pnc no 92504033 Modal no ER180L having capacity of 172 lts. On 27.06.09 suddenly cooling stopped and compresser heated. Also I am using voltage regulator for getting recommanded voltage. Kindly look into the matter and resolve the concern with in time. My address is Rahul Chauhan 3rd floor, House n0- 458/7B Sector- 7, Block -B faridabad, Haryana Mob no :- [protected] Rgds Rahul Chauhan ======================================================================== This email may contain material that is confidential, privileged and/or attorney work product for the sole use of the intended recipient. If you are not the intended recipient: (a) contact the sender and delete all copies, (b) do not read, print, retain, copy or disseminate this message or any part of it. Any such unauthorized use may be unlawful. If the message has been transmitted over public networks it may be corrupt as Internet communication is not secure." Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Hello,
I purchased Electrolux refrigerator from Gupta Distributors, City Complex, Baropathar, Buxi Bazar, Cuttack-1, Ph[protected], TIN No-[protected] in 31.05.06 which contains 5 years warranty on compressor. Currently its compressor is completely out of order.
I have given complaint the above distributor several times and my last Electrolux complain ref no. is 860. None of them are responding to me.
Since then there is no word.
There is definite lack of service ownership from the guy who has been hired for it.
I need to know how to proceed further in rectifying the fault.
Thanking You,
Nibedita Lenka
Ph-[protected]
I purchased Electrolux refrigerator from Gupta Distributors, City Complex, Baropathar, Buxi Bazar, Cuttack-1, Ph[protected], TIN No-[protected] in 31.05.06 which contains 5 years warranty on compressor. Currently its compressor is completely out of order.
I have given complaint the above distributor several times and my last Electrolux complain ref no. is 860. None of them are responding to me.
Since then there is no word.
There is definite lack of service ownership from the guy who has been hired for it.
I need to know how to proceed further in rectifying the fault.
Thanking You,
Nibedita Lenka
Ph-[protected]
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Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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Electrolux Refrigerator — Service not rendered
Hello,I purchased Electrolux refrigerator in Feb-09. Within 3 months the light bulb inside goes away.
I have given a complaint to Electrolux service no and my complain ref no. is BAN[protected].
Their service person called up once and given a time to come to our house but did not turned up. After 2 days he calls up and I asked him to come at 7:00 pm. He says not possible and hangs up.
Since then there is no word.
There is definite lack of service ownership from the guy who has been hired for it.
I need to know how to proceed further in rectifying the fault.