[Resolved]  Electrolux — Delay in replacement of Compressor

Address:Bangalore, Karnataka

I have purchased the Electrolux Refrigerator on 10/11/2011 with 5 year warranty on Compressor. On 15/07/2013 i have registered the complaint and technician visited and found there is a problem in compressor and ordered to company for the replacement. Electrolux not provided the Compressor till now. Bill number 11361 / 06/Nov/2011 Girias Malleshwaram. Electrolux Complaint number : EBLR[protected] They dont have courtesy to update the status also i have contacted customer care several time i will receve the update within 48 hours it will be resolved. I dont know how they are calculating the 48 hours .
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Aug 14, 2020
Complaint marked as Resolved 
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Electrolux/Refrigerator — TROUBLE WITH THE COMPRESSOR UNDER QUARANTEE PERIOD, COMPLAINT GIVEN TO THE SERVICE DEALER BUT HE WAS NEGLECTING FROM 15 DAYS

I HAD PURCHASED THE ELECTROLUX REFREGERATOR IN THE MONTH OF OCTOBER-04, IT WAS GOT REPAIRED BY CONCERNED DEALER IN THE MONTH OF JANUARY-08 FOR FILLING OF GAS AND NOW AT PRESENT SUDDENLY AGAIN IT WAS NOT WORKING. I MADE A COMPLAINT THEY CAME AFTER LONG TIME AND SAID THAT COMPRESSOR WAS NOT WORKING AND IT HAS TO BE CHANGE. YET NOW 15 DAYS WAS GONE THE CONCERNED DELER WAS NOT LIFTING THE PHONE AND NOT ANSWERING THE CALL.

PLEASE TAKE ACTION ON THE COMPANY WHICH WAS TROUBLING ME A LOT.

ELECROLUX REFRIGRATOR — REPLACEMENT OF COMPRESSOR

Dear Sir,
I have purchased a electrolux kelvinator Refrigerator Model No.315L, Product No.[protected], Serial No. 35101298 in May 2004 in from M/s Balaji Enterprises, Varanasi U.P.. The shop of your dealer has closed. I have been in contact with service centre. But frequent change of service centre and their numbers are constantly changing. So I have been unable to get my Refrigerator properly checked this Year. Now my refrigerator is out of order. And as per my knowledge goes compressor is not working. As Compressor is under additional warranty of 4 years. I am liable to get replacement from company, if it is defective. But since last 2 months I have been trying to contact your service centre with no avail.
So please register my complaint and get it rectified immediately.
And provid me the detail of your service center.
Your Dissatisfied Customer
Gyan Prakash Shukla
Advocate
D 37/79, Baradeo, Varanasi
([protected])
[protected].

Electrolux Refrigerator — Compressor issue

I bought a refregerator from dealer and the compressor has gone dead. Thee is a 5 year warranty so would requst to schedule a replacemnt or service to fix the issue.

Electrolux/Refrigerator — compressor problem

Electrolux two door refregerator 2 and half years old not funtioning properly.
customer care persons visited once and promised to come again for repairs.one month has passed since and no body has turned up.
my address : Prem Mohanty
jachuk lane,
Buxi bazar,
Cuttack 753001
ph. [protected]

Electrolux Refrigerator — Equipment not working

Since, I have purchased a new Electrolux refrigerator it is not working properly till today.
I have sent for service & repairing purpose approx 10 times from 2008 to 2012.
So send suggest me what to do or what is the procedure to replace the same with new one?

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