Elite Ford — Pathetic Sales and Service | |||
Pathetic Sales and Service. They are not technically very strong. Giving good service till you get the delivery after that nothing. Bought a Ford Figo lxi model and while taking the delivery ordered a music system which they told the price as some amount. While doing the first service they told that the price got increased and hiked the price to around 20%. After arguing with them I agreed and gave for fitting the music system. They opened the car and again told me that, for lxi model wiring kit is required which may costs me around 5000 bucks. Finally the price of the music system with the wiring kit becomes 50% more than the committed price. When you talk to the sales they will point to service and service people says that they don`t know what commitment the sales guys made. Really pathetic service. Not at all recommending them to anyone. Was this information helpful? | |||
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Comments
Don't even think of going there for your car service, at Whitefield service center. Not a very good customer exp.. I got my car serviced there. There service adviser not at all interested in explaining the job done, invoice etc once your service is done. As you are already charged and useless after that for those guys. They kept me waiting for more than 1 hr on the day when I left car for service and wasted another 1 hr when I got my vehicle back on the 3rd day. I myself have to ask them if you have completed all things. After billing service adviser hand over the bill in my hands and left me like that. NO final inspection of car done.. I have to ask where to collect my car.
ridiculous behavior of service staff.
ridiculous behavior of service staff.
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+91 44 2455 1500 (Corp. Office South)
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S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
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I am sorry to hear your difficulties with your ford car. Even i have the worst experiences with ford and its service people. I am updating and contacting people having trouble with ford. Can you pls add me to your Facebook and update all your issues in there. here is my link for that. I believe we can fight against ford. Pls help us to give more awareness to people.
http://www.facebook.com/fordfigo.ownersgroup.
Hope to hear from you soon.
Regards
Remesh Joseph
[protected]@gmail.com
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