Comments
We arrived in Delhi from Riyadh via Dubai on 19th November, 2009. At the Delhi airport we found that one of the bags was missing for which we duly reported to the Emirates counter for such cases at the airport submitting the original baggage identification tags to the Emirates representatives immediately on arrival at IGI Airport, New Delhi on 19 November.
It has been 18 days now since we landed in New Delhi. We were told that the missing bag will be traced within three days and delivered at our door step.
This is a really frustrating and irritating experience this time with Emirates. Even after our repeated follow-ups, we were told that the bag was still untraceable. on December 06, 2009 we received a call from Emirates office at IGI airport that our bag had been identified and that the same will be delivered. To our extreme and painful astonishment, we were delivered a wrong bag belonging to some other person. We returned the bag in person at your office.
By next week, I will be back in Riyadh and am feeling cheated by the airlines and its staff at IGI airport.
Kindly suggest how can I lodge complain to consumer courts for compensation.
Regards
Nisar
It has been 18 days now since we landed in New Delhi. We were told that the missing bag will be traced within three days and delivered at our door step.
This is a really frustrating and irritating experience this time with Emirates. Even after our repeated follow-ups, we were told that the bag was still untraceable. on December 06, 2009 we received a call from Emirates office at IGI airport that our bag had been identified and that the same will be delivered. To our extreme and painful astonishment, we were delivered a wrong bag belonging to some other person. We returned the bag in person at your office.
By next week, I will be back in Riyadh and am feeling cheated by the airlines and its staff at IGI airport.
Kindly suggest how can I lodge complain to consumer courts for compensation.
Regards
Nisar
Emirates — Baggage Untraceable
On 12th Dec my friend was supposed to board Emirates EK 504 from Dubai but due to some snag she was told to board next flight EK 506 but the baggage was taken by them earlier at 3 AM Dubai time later on reaching Mumbai one of the bag was Missing & we tried to contact Emirates Mumbai they say the Bag has not left Dubai & Dubai Authorities are saying they dispached the Bag With COntainer No. AEK 14302 EK.Though we have filed complaint we have been given a file no. BOMEK 24964.
I would now not recommend any one to travel by EMIRATES neither will i travel from the same, as i think EMIRATES is also now one of the most unreliable airline.
There is no one to listen to your problem.
Kirthan
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