Dear Sirs,
On 06.02.2009 I had a flight from Bangalore to Sofia thru Dubai and Athens. From Bangalore to Dubai, I had flight EK 569 and from Dubai to Athens I had the flight EK 105. At the check in in Bangalore, I was told I have a large extra lagguage and I have to throw some of my things and also to pay 650 euro for the extra 20 kg of personal belongings. As I was at the end of my journey in India, I was left only with 200 euro in my pocket and I insisted that it is not normal to be charged such an enormous amount just to bring home my own clothes and personal belonginings. When they understood I don't have the entire amount, they asked the balance from my traveling friend!!! Also, they asked me to discard of my goods. So, after removing aprox 5 kg from my lagguage (all of it being precious presents from my family), I had to witness how my own things were being divided before my eyes between airport staf[censored] While I was beggining for some understanding, they literally stole my things from my troley.
I have entered today on the site of the Emirates to file a formal complaint. I could find no such possibility as no contact is provided for this case. I see I am not the only one to have been terribly cheated by this company and moreover to be so ignored. I wonder if the 400 euro which the Emirates evenutally managed to smuggle out of me and my friend will help them pass the financial crises that affects all o[censored]s today. Somehow, I will overcome my financial shortcome caused by them, but I most certainly never travel with this company again.
Please advise if there is some organization that will take into consideration my rights as a consumer, as I intend to file a case against them. Was this information helpful? | 
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