[Resolved]  Envelope Sent By HSBC Mutual Fund, Addressed To Kusum Merchant Was Delivered To Wrong Person — envelope sent by HSBC Mutual Fund addressed to Kusum Merchant was delivered to wrong person

Address:

Mumbai City, Maharashtra

Envelope, containing a cheque, sent from HSBC Mutual Fund per airway bill no [protected] dated March 22, 2012 addressed to Kusum Merchant, was delivered to wrong person on Saturday, March 24, 2012. On that date, that is, on Saturday, March 24, 2012, Mrs. Kusum left home at about 6.00 a. m. for a group picnic, and returned home at about 8.30 p. m. I, Padmanabh Merchant, left home at about 9.45 a. m., on Saturday, March 24, 2012 and house remained locked from about 9.45 a. m., to 6.15 p.m., on Saturday, March 24, 2012. In view of the fact that the house was locked and Mrs. Kusum and I were away from away from home during normal delivery day time of your courier on Saturday, March 24, 2012, your courier man could not have delivered the article to Mrs. Kusum, who is stated to have received the envelope sent from HSBC Mutual Fund per airway bill no. [protected] dated March 24, 2012. Nor your courier man had left any note stating that the envelope could be collected later from your office, as the house was found locked.
I may incidentally point out that an envelope containing Annual Report of Glaxo Pharma Ltd. addressed to Padmanabh R. Merchant, sent per Professional Courier, was also stated to be delivered on the same date, that is, Saturday, March 24, 2012. But it was actually not delivered at all by the delivery man of Professional Courier. The delivery boy himself admitted later that he had misappropriated the envelope containing the Annual Report of Glaxo.
My wife, Mrs. Kusum, aged 76 years, herself visited your office near Rajesh Khanna Garden, Santacruz West,and saw some forged signature of the recipient on the delivery sheet. Kindly investigate the matter with your Delivery man and arrange to deliver the envelope sent from HSBC Mutual Fund addressed to Mrs. Kusum Merchant.