[Resolved] Etihad Airways — Damaged check-in bag

G

goelneeraj

from Delhi, Delhi

Address:

Delhi

I was travelling from New Delhi to Chicago by Etihad airways on March 6, 2011, booking reference 33FJQD (EY 211 and EY 151).

On reaching Chicago, I found that my check-in bag (a trolley bag) was broken from the front side near the handle.

I lodged the complaint after reaching my destination on the same day 6th of March.

I was asked to attach pictures of the damaged bag only to be informed later over email that "the damage was not significant and hence no compensation could be given.

Shocking response it was from airline boasting that it was world's best airline to a business class passenger who travelled all the way from Delhi to Chicago and back on the same airlines.

Why should my baggage be subjected even to a minor damage?

I thought perpaps your forum could help me get compensation.

Neeraj Goel
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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V

VAISHNA JAYAKUMAR

from Mumbai, Maharashtra

Etihad Airways — personal items leftover at security checkpoint

sir, madam
i miss Vaishna Jayakumar passenger of your elite ethihad airways E-Ticket number[protected]EY) 206 Confirmation number 39PABD -
DEPART:Dhabi Intl Arpt (AUH), Terminal 3 Abu Dhabi _TIMING-22:10-
ARRIVE: Chhatrapati Shivaji(BOM), Terminal 2 Mumbai _TIMING-02:50 22JUN 2009
request ethihad airways to please make an earnest effort to find out mine lost personal items -of following particulars 1)Guess watch brand( ladies wear) color-silver &2) a silver ring & 3)a black coloured bangle.please do the needful and on recovery of the above said items please send it to the following address
Parle Neel Gagan Co-operative Soc, block number:04, P.M. Rd, Kankuwadi, Vile Parle(east), Mumbai:400057 STATE:Maharashtra, INDIA
CONTACT NUMBER:[protected]/ 6132641
MOBILE: 91-[protected]/ 91-[protected]

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S

sbaisiwala

from Mumbai, Maharashtra

Airlines are taking passengers for a ride and this is totally unacceptable. I suffered the same fate with Spicejet airlines on a recent trip where in my suitcase has been damaged like anything.

The airlines is ofcourse being blatant about it but I intend to pursue this till they give me a suitable compensation or a new suitcase.

Cheers

Shalini Baisiwala

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