[Resolved]  Eureka Forbes — After sales problem -

I am residing about 15 away from Kullu, Himachal Pradesh. The nearest eureka forbs dealer / franchiser is located at Kullu (M/s Dev Bhoomi Water Soln.). I have an I-Nova model water purifier from Eureka Forbs. The purifier stopped functioning on 28.09.2013. on requesting the nearest dealer / franchiser to attend the problem he expressed his inability to attend the machine on 29th being sunday. The service mechanic attended the machine on 30.09.2013. However, the mechanic was not able to fix the problem. While leaving, he promised to get back within 1/2 days with PCB/ UV lamp to check the fault & fix it. Even after 9days of lodging the problem, no action has been taken by the dealer till date. Neither the dealer nor his mechanic are responding to the phone calls now. Please help.