Eureka Forbes — very very poor after sales service

Address:Akola, Maharashtra

I have purchased a water purifier storage UV type cash payment in month of december. the machine was intalled by the sales man. in a faulty way inspite of repetetive concern shown by us he assured us that, the machine was firmly installed and convinced us that it would not get damage. when we asked for bill he promised that bill would be send home by the company Eureka forbes keeping trust in the name of such big company we agreed. now after five months also we are not getting bill even after repeatative attemps. unfortunately due to faulty installation the storage tank fell and broke. now that area manager and his team neither come nor send anybody to fix the machine even after complaining and visiting the office several times we are facing tremendous problems as presently it is mansoon and normal tap water is not so safe for drinking we have also send many request on the company website still we are not getting any positive reponse.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

yes i agree with this
it is fact that akola office is not good in service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information