[Resolved]  Eureka Forbes — RO enhance

To,
Whomever it may be concerned
I Dr. Kalpana Ashok Lande M/s Tirupati Maternal and Nursing Home, Ambagate, Amravati 444601 would like to lodge my complaint against your Amravati (M.S.) office as I booked R.O. enhance water purifier unit on[protected] by paying Rs.1000/-in cash to Mr. Gajanan, Employer from Amravati Office.
He Handed over me booking Receipt with no[protected]Bar Coded product sticker) on[protected], unit was installed and remaining payment i.e. Rs 10990/- was paid by cheque no 019262 Dt21-10-11 of mahatma fule dist Urban Co. Op. Bank Ltd, Amravati. On next day o[censored]nit installation, the unit was not working. So I made an telephonic complaint to Amravati office. On next day some Mr. Gajanan Kanse attended and opened every part of machine and then after uniting, he installed the unit. I was surprises then unit again failed after four days so again I Informed to Amravati Office and again technician made it correct to work, But again after Eight days the unit failed, So Informed it to Amravati office where I talked to Mr. Yogesh . He Promised me to send technician and to replace the unit or to correct it whatever may be feasible. But since then after repeated information he was not done anything then he asked me to talk with Mr. Nitin Muley But none of them turned to my hospital. Today after repeated calls, when I talked with Mr. Yogesh He talked with me in harsh language and said you can inform my seniors.
I am Gynaecologist and running Ten Beded fully equipped hospital. I am the Vice President Of OBGY Society and my husband is secretary of IMA Amravati branch, So we are busy with our work.
But the response and behavior of your Amravati office is RUTHLESS, CARELESS AND IRRRESPONSIBLE.
SO KINDLLY DO THE NEEDFUL.
Your’ s Sincierly,
Dr. Kalpana Ashok Lande,
Tirupati Maternity and Nursing Home,
Ambagate, Amravati(444601)
Contact No: [protected]/[protected]

Dear Dr. Kalpana,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.

For any further assistance please feel free to write in.

Regards,
Eureka Forbes Team

Dear Dr. Kalpana,

We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.

Should you require any further assistance in the future, please feel free to write in.

Regards,
Eureka Forbes Team