[Resolved]  Eureka Forbes / Aquaguard — NO SERVICING .........

SINCE ITS PASSED MORE THAN A YEAR WHEN I PURCHASED AN EUREKA FORBES AQUA GUARD WATER PURIFIER TILL DATE NO BODY FROM THE EUREKA FORBES CO HAS APPROACHED ME FOR THE SERVICING OF THE AQUA GUARD.
WHEN I PURCHASED THE AQUA GUARD IT WAS ASSURED THAT THE SERVICING WOULD BE DONE ON A REGULAR BASIS.
MANY OF MY FRIENDS WARNED ME ABOUT THE POOR SERVICE OF THE COMPANY THEN TO I DENIED THEM & I PURCHASED THE AQUA GUARD.
BUT TODAY I THINK THEY WERE CORRECT !
HOPE THIS MAIL COULD SOLVE MY PROBLEM.

RITU RANJAN
CELL # [protected].
AURANGABAD.
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Aug 14, 2020
Complaint marked as Resolved 
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no response for servicing...
I purchased a Aqua Guard from Madurai in Sep08, and sent it to my parents in Tiruvannamalai. As my parents are old aged and ill health, and i am also not with them to support due to my work issues, i purchased this water purifier to take care of their health. As on date it is zero return on investment. In turn we can say negative, becoz of hell lot of phone call for servicing. Some dust keep on coming from purified water. After severe followups, a person exchanged this device with some another old one. But it also gives the same problem. One fine day, device itself stops working. Even after that we keep calling.. still calling.. guarantee period is coming to an end in a fortnight...

Such a worst service i have never incurred before even in my profession and personal life.
my parents purchased Aqua Guard from Vellore.It got repaired twice in few months. We called for service and they asked to contact Thiruvannamalai branch. They dont respond to our calls and till date they have not provided service. It is pathetic. There is no service at all from Aquaguard. I dont know why they sell their product if they cant service it. My advice to people from Vellore and Thiruvannmalai - you will have tough time getting service for aquagurad. So think before you buy.

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