[Resolved] Eureka Forbes / Aquaguard — Not Installed Properly and not bothered to correct it

[Resolved] Eureka Forbes / Aquaguard — Not Installed Properly and not bothered to correct it

J jayakumar

I recently bought a Aqua guard RO smart water purifier... They haven't installed it properly and i'm calling then (Sales executive, customer care center) for past 3 weeks but they are not bothered to correct it... now they are not even picking the phones... And to take it official i need the invoice, but that hasn't reached me yet... whenever i ask for it they say it'll be sent from their mumbai office and it looks like it'll take a century to get that in this current scenario... Had a very bad experience with this company which calls themselves as good in customer care... but in fact they are damn good in ignorance... Jayakumar [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Aircel Customer Care

from Mumbai, Maharashtra

Dear Jaya Kumar,

We regret the inconvenience caused to you and would like to resolve this issue on priority basis.We have made a note of your contact details and shared the same with our service team. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.

You can also get in touch via our twitter handle https://twitter.com/EurekaForbes or write to us at [protected]@eurekaforbes.com.

Regards
Eureka Forbes Team