Eureka Forbes — Aquaguard not installed. | |
I decided to go for an RO water purifier and then suddenly made a big mistake of chossing Eureka Forbes. But that mistake was due to my good experience in past with this company.
Anyway, I ordered Aquaguard Enhance Green RO worth 14.5K (INR) on 1st Sep'13 & it was delivered within 2 days on 3rd Sep. I was happy but my happiness was short lived, cause i made a mistake of making the payment while it was yet to be installed. The guy who sold me (Mr Yogesh: Mob no: [protected]) said that the plumber is working nearby and he would be at my place within an hour. He himself would come to get that done. But since then, i have been calling him and customer service and each time given a new complaint no with a promise that it would be done "today". The guy who sold me doesnt even attend my calls.
Complaint no: 88825138, 88828838, 88833395
All i want is a refund of my money
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your water purifier. We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible.
Please give us a chance to serve you better. In order to solve your issue and prevent this problem from occurring again, we require your cooperation.We have made a note of your contact details, our customer service personnel will address your issue immediately.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team