[Resolved]  Eureka Forbes / Aquaguard RO — Non refund of AMC after exchange

I purchased a new Eureka Forbes Aquaguard RO Water Filter unit on 09 Sep 2007 from Nagercoil (Tamil Nadu) Salesman Mr. V. Marimuthu (Mob: [protected]) after exchanging my old Aquaguard NOVA Water Filter unit. As the NOVA unit's Annual Maintenance Contract has a balance of about 15 months, the Salesman assured me that I will receive the balance period AMC fee of the NOVA Water filter back (About Rs 1, 250.00). Though I spent few hundred Rupees in Phone charges to followup the matter with Manager Mr. Santhakumar (Mob: [protected]) and AMC Claims Officer Mr. Thiraviam (Mob: [protected]), I have not yet received my money back.

Apart from the Water Filter, I also purchased Vaccum Cleaner and Air Filter from Eureka Forbes. Though this Company's products are good and had good after sales Service, the Company's after Sales service is getting worse now (may be in Tamil Nadu ?). I suggest the consumers to be very alert with this Company.