[Resolved] Eureka Forbes / Aquaguard RO Reviva — Not working and demanding money for replacement of parts while on guarantee period | |||
Sir, I have purchased Eureka Forbes water filter aquaguard RO Reviva on 29.04.10 Bill No 027699 in the name Senthil Selvi phone No [protected]. Last 6 months four times it created problem, the service man attended the fault. When it is not working since 1 week, after complaint also the problem is not rectified and the service man is demanding Rs.3000/- for change of parts even while on warranty period. Please do need ful to rectify the faults. with regards SS Ilangovan [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
While i bought my Eureka product on 10/04/10.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
eureka forbes RO Reviva — Not filtering
From last 6 month i am facing problem in eurekaforbes RO Reviva from date of i bought.I found problem in not getting filtered water that i should get & also they visit my place more than seven times to my home place also the satisfactory feedback not given.I had contacted my dealers,Jaipur head office & Mumbai office.My name is Vipin Panchal (M:[protected])
Dealer name :Bhurani (Dungarpur )
Agent name : Dipin Pandya (Dhambola)
Jaipur Head office :Mr Tripathi
Executive of Eureka :Mr Subhash
Mumbai Head office : Mr Pravin
Agent took 10,500 rupees for that product & dealer gave me 9,990 rupees bill.I opposed & asked for money differences but they all ignore & not responded.
Please do needful as company replace that product or give money back.
Thanks & Regards
Vipin