[Resolved]  Eureka Forbes / Aquaguard Sensa — Pathetic service level- Replacement of product

I purchased Aquaguard sensa product considering to be a better brand company even though the price difference to its competitor was more than Rs. 4000/-. But all this seems to be myth for me and probably many customers like me. During sales these sales personnel gave us assurance of various service on quarterly and half yearly but no one has turned out till date.

We are facing from very beginning the leakage issue as well as the issue of auto shifting from RO to UV. And made several complaints in this regard but i don't think there is any difference to this company and care for the customer issue.

We have lodged several complaint through phone but not one responded The last complaint we lodged was of complaint number 53275585 dated around 26th Feb. The person from company responded but unfortunately to our badluck the electricity was not there at that time and the service personnel promised to come and resolved it on next day in the morning. After that we tried calling that personnel but he is not responding. We have requested to kindly replace the given water purifier as my whole kitchen furniture is being damaged for this very issue and as such we have to keep this almost closed now.

I hope there will be some response atleast now from this forum