[Resolved] Eureka Forbes / Aquaguard Total Infiniti — No Operating switches spare part manufactured for Eureka Forbes Aquaguard Total Infiniti? | |||
Hi, My name is Raghavendra and I would like to bring to your notice about a fact on the Eureka Forbes Aquaguard Total infiniti model. I had purchased this model in 2010 and with in a short time, the operating buttons beneath the power button(sticker) started to worne out. I had asked the technician who came for AMC service to replace it, but the technician insisted on changing in the next service. This went on for 1 year and in the last week (24th Feb 2012) I had lodged a complaint 86449223 with another issue along with this one. During the service, I came to know a SHOCKING NEWS THAT THE COMPANY DONOT MANUFACTURE THIS PART AND SHOULD CONTINUE USE THE SPOILED ONE. Today, the purifier which I had bought with amount 10,000 has become useless within 2years. Hence I suggest all the consumers not to go for this model at any cost. Thanks and regards, Raghavendra Prasad B O [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Mr. Raghavendra,
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.
For any further assistance please feel free to write in.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.
For any further assistance please feel free to write in.
Regards,
Eureka Forbes Team
Dear Mr. Prasad,
We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.
Should you require any further assistance in the future, please feel free to write in.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.
Should you require any further assistance in the future, please feel free to write in.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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AquaGuard — Replacement of parts
29.11.09Eureka Forbes
Acquaguard Contract No.20187975 Dt. 26.10.09 Validity Period 8.11.09 to 7.11.10
Flat No.58, Sweet Home Apartments, Plot 7, Sector 14, Rohini, Delhi 110085
Tel: 27552842
Our Aqua Guard is not working properly and requires replacement of parts. Your Rani Bagh ( Delhi ) and roaming staff promised a few times during the last months to replace but in vain. Kindly lodge our complaint and replace parts urgently.