[Resolved]  Eureka Forbes / Aquaguard Total Ro Protec+ — Defective Water purified sold by cheating

Address:

Chennai, Tamil Nadu

During last week of November 2009, a salesman by name Prasath([protected]) from EurekaForbes T.Nagar branch insisted on sale of Aquaguard RO Protect+ with a discount of Rs.1000 as an inaugral offer. We then realized that he quoted increased price and then cheated us by lying about the discount. After taking a cheque they have not sent the bill till date. Later then their comany sent a defective piece which was wasting 20 litres of water to give 1 litre of pure water. Inspite of repeated complaints they did not take it back or replace with proper piece. They then changed the RO candle to AG candle saying that this will only suit Metrowater at our residence. Even after this, the machine was not working properly. Later on nobody came for the 4 free services offered for one entire year. November 2010, one service person came and told us that this machine is useless and would cost us Rs.3000 for candle replacement and this was a defective model from the launch and hence no more in market. Someone please take action against this corruptive business done by Eureka Forbes -Aquaguard division ppl.