[Resolved]  Eureka Forbes / Aquaguard Water Purifier — Delay in unit installment

Address:Tamil Nadu

Respected sir
I have purchased Aquaguard water purifier from Eureka forbes in T.nagar burkit road office on 11.06.2012 by credit card & invoice number -000040 & reference number is[protected]..they told to give unit on 13.06.2012 but they never gave on that day & i called them several times but they didnt response so i went up to there office in T.nagar on 18.06.2012 after one week & they assured me to deliver the unit on next day ...i got it on next day but didnt get installed till this day ...i called them so many times but they didnt response so i mailed one complaint to there email address but they also didnt response & the complaint registration number is 0002112/2012 ..Im very much disspointed from there attitude towards customers & they dont even pick up the call ..So i hope this mail will give sense to respond to custmers...The sales man Mr.vijayakumar [protected],& his senior officer Mr.srinivasan [protected]..

Thanks
R.Mahaveer jain
No.3,kutty naicken st
Chintadripet- 600002
[protected],[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. R.Mahaveer jain,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.

For any further assistance please feel free to write in.

Regards,
Eureka Forbes Team

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