[Resolved]  Eureka Forbes / Aquasure Ivory — Pathetic after sale services by Eureka Forbes

Address:

North Delhi, Delhi

Dear Sir,

I had lodged a Complain about non working of Aqua Sure Ivory model on dated 16.01.11 at 9:00 hours. Though, I was assured that complaint would be got attended within 24 hours, yet even after chasing almost daily 3 to 4 times, no body had turned up so far till date i.e 20.01.11 21:00 hours. This is perhaps due to failure of product within warranty period.

The product was purchased in June 2010, Its not even 7 months that it started giving problem 3 to 4 times before completely shuting down with RED light blinking, Every family needs hygenic water after investing in a product, but this company is cheating consumer and making easy money, Their only concern appears to be selling their useless product and then mint money thereafter by simply asking for hefty AMC. I am facing lot of problem due to defective set and pathetic after sale services of the company.

Please look into and help me in resolving without further delay. Also, please advise me on the procedure to lodge a formal complaint about this company in consumer forum.


Thank you

S.Bhutani

Mob. No. [protected]