Eureka Forbes / Aquasure — non availability of cartridges

Address:Chennai, Tamil Nadu

i have bought an aqua sure sure boil 18 ltr set . and its catridge need to be changed every four months . but for the past one month we are searching for the catriges and i am not able to get it. if i complain to their company . they say they would deliver it to our house . but rs 100 shipping charges. do we need such unwanted expenses . i am fed up with their service in this busy marketing chennai. i need a solution and i am not ready to pay shipping charges . i am ready to pay its cost alone....
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Dear Customer,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team

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