Eureka Forbes — Aquasure not functioning

I have bought aquasure UV water filter from Dist Chandrapur, Maharashtra last year. About three months back water flow stopped. Have called the local dealer and they said that the electronic circuit PCB is damaged water has gone in, it has to be replaced. After a month they said the spare PCB is not available and asked me to lodge a complaint. I lodged a complaint and my Reg no. is [protected] and consumer no. is [protected]. Still there is no response. I have talked to Aquasure -Nagpur office, Pune office but to no avail. You are requested to look into the matter urgently. Thanks A Burman, Qtr no SA1/3 Manikgarh Cement Po Gadchandur Dist Chandrapur 442908 Ph [protected] & mob. [protected]...
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Dear A Burman,

Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your water purifier. We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible.
Please give us a chance to serve you better. In order to solve your issue and prevent this problem from occurring again, we require your cooperation.We have made a note of your contact details, our customer service personnel will address your issue immediately.

If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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