[Resolved]  Eureka Forbes / Aquasure Platinum — worst service for installation

Dear Sir/ Madam,
We have purchased your newest product Aquasure- Platinum recently. As you know, "n" no. of water purifiers from all reputed companies are available in the market. But we've been using your products since 10 years. that's why we opted for it. But now it seems that your company only wants to sell the product. you don't want to do the installation. we had been trying for a week now to get it installed but nobody came even after repeated calls (at least one call per day) for last seven days. the call centre people can only provide request id no. but they are clueless when the service will be provided. they just promise that it will be done today or tomorrow. since 19th August 2009, neither your today has arrived nor tomorrow has dawned. we do not expect such a shoddy service from you. i don't konw whether you will pay attention to this complaint or not. from this experience i can only expect no responce from your side. but i can promise you one thing that i will make sure, none of our friends even think to buy your products.
Thanks for everything you failed to do.
Yours truly,
Dr. Gauri Bhagwat.
Amitabh Bhagwat.
Thane.