[Resolved]  Eureka Forbes / Aquasure Water Purifier — Water Purifier not working, servicemen not attending

I have purchased a Aquasure Ivory from Jorhat and since last 2 weeks it was not working. I made a complain in the customer service at Jorhat office and the concern officials told me last week that the Technician will visit, but till date no technician visited and for which my family members along with children drinking the non purified water.

The after sales service of Eureka Forbes is the worst in the industry, i still wonder why people buy thier product, is it just because of quick brand recall. I have been hearing for time immemorial that their service is terrible. The force you to enter into AMC but never conduct the assured qtly service. I think Govt should act on such scrupulousness's and arrest such vendors who have been fooling people for more than a decade.

I think Eureka Forbes should sell this business into the hands of some MNC who have the capabilities to manage large geographical and customer base .