[Resolved]  Eureka Forbes — spare parts not provided

Address:

Bangalore, Karnataka

Dear sir,

I have Eureka forbes water purifier called Aqua Designa Flow. I requested Eureka forbes to change the Hose pipe of it which is approximately two years old.

This pipe is not sold in retail.Even filters are not sold outside so we need to call only Eureka forbes person to come and install it.

After repeated calls and emails they have not delivered the hose pipe in my house. They informed me that this product is very old, now this pipe is not available.
I purchased this three years back.I am afraid what is their product life cycle.

The person who came to change the filter told the hose pipe(eva pipe) is available,if i call the help line i will get it.But I dont know why they are not giving.

Health of my family is at risk.
Stringent action is required against such companies and people who do not bother about after sales services.

mukesh ranjan kumar
[protected]@gmail.com