[Resolved]  Eureka Forbes — Non delivery of cover

I had renewd the contract of my aquaguard compact water purifier for 2 years via receipt no: 16357093 dt.8/2/09 prd. 22/3/09 to 21/3/09 by paying 1790/= by Suprium Services franchisee Eureka bombay 400004 tel: 23841186. They assured me that if i take 2 year contact i would be given One Cover of Aquaguard for Free, but now they dont listen to me and say cover is out of stock. Such a cheap policy to gain long contacts.
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Aug 14, 2020
Complaint marked as Resolved 
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AQUAGUARD COMPACT — false commitments

I inquired about a product online & gave my personal details through a sales exe visited my house (called me thrice a day)7 convinced me for free demo, i agreed to buy the product & gave a cheque for full payment,
i was promise that i will recieve the unit in nxt 2 working days, but m still waiting for the same,
now i have to call them to follow up about my product as the cheque has already cleared my account...I believe the sales exe forced me to book the product as it was 31st march &they wanted to achieve their sales target ...it really left a bad mark of the Company on my brain& i often share with my friends & relatives.

AQUAGUARD COMPACT — BAD QUALITY PRODUCT

Dear Sir,

We have purchased Aquagard Compact Model.
Just after complition of 1 year the system stop operating and when I' called them they told that The circuit must be damaged and before making AMC we have to rectify the system by paying the amount for circuit changing after that they will make AMC.
This means that the system is made only for 1 year or 1.5 year.
Before 1 year same problem was there .
Please do the needful to rectify these problem or I've to throw this system and i'll purchase a purifer of some other brand

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