[Resolved]  Eureka Forbes — very poor service and Irresponsible behaviour on the part of service supervisor

i have given a complaint about my Malfunctioning Aquaguard which is under Service Contract warranty (receipt No-AG96B[protected] warranted upto-26/11/2009. on 26th feb 2009 with the Authorised Service Centre Sai-Leela Corp Ulhasnagar-4, they Given me another Service Centre NO saying that now they will not provide any service
to us and given us another service centers No-2333033.at Kalyan when contacted they replyed that since we have not entered into contract with them it will be difficult for them to provide the service. after repeated requests they sent one of there person to inspect the machine and promised to rectify the defect within 2 working days, . after waiting for almost 7 days when we communicated with them they showed there unability to rectify the defect and given us the Phone No of another service centers No ([protected]) then we registered our complaint with them but the answer was that they will repair the machine on the next day without fail but yet again it was a false promise then I communicated repeatedly with the said head Office but the reply was that some stock verification is going on there fore we do not have any spares available with us and as soon as they receive they will do the work then they have given me another Mobile Number of their service Supervisor called Mr.Punit([protected]) with whom I have communicated atleast for more than 100 times but every time he gives only false promises now I have decided to put my complaint forwered with the Consume Forum and before the Media in a weeks time not only against the Company but also against the irresponsible Service centre and there Service Supervisor along with damages and the harrasment they have given to us.as on 25/03/09 they send one untrained person to our home who was not a skilled person while working he Short circuted the Electric Supply of my House and my family has to stay in dark for 6hrs and on 26/03/2009 he had taken the machine with him saying that he will come within 2 hours but till today he nither came neither replied nor his supervisor Mr Punit is responding properly this is avery casual approac from such a reputed Company which may land them in trouble by such irrent officers for such bad service (no service) I am here with putting the matter before the media and file a legal Proceedings againts the company if not responded within a Weeks time Pravin Baviskar( B.Com. LLB)