[Resolved]  Eureka Forbes — Servicing

I am having Eureka Forbes Water Purifier (with pump/motor) which is under AMC as on date. Last week one representative had come on two consecutive days for servicing/changing of carbon, etc. However, from subsequent day the pump/motor of water purifier is not working. I am not sure if it has been disconnected. I have also written to them today morning.

thanks

d. r. damania
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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My customer ID is [protected]. I requested for servicing in the month of Feb 2014. I do not remember the date of request. However the complaint number is [protected]. I was assured that the service will be done within 2 days . Then again I lodged complaint on 22nd March. Complaint number [protected]. Again I was told within 2 days my complaint will be attended. Today is 12th April and nobody has turned up. If are requests are considered what is the use of entering into service contract for 3 years. Or is it you want to give service once in a year.? Please let me know the present status of my complaint.
Shakuntala Sheshagiri
I PURCAHSE TWO AQUAGUARD MACHINE ONE IN KOPERKHAIRNE ONE IN NERUL SEA WOOD BUT NOW ONE YEAR FINISHED NO ONE COME TO MENTAINANCE
THIS IS SEVICE DAILY YOUR SERVICEMAN CALL TODAY I WILL COME BUT NO BUDY COME
PLEASE SEND SOME QUIKLY

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