[Resolved]  Eureka Forbes — AMC OF AQUAGUARD

I HAVE AN AQUAGUARD OF EUREKA FORBES IN MY OFFICE WHICH IS UNDER ANNUAL MAINTAINENCE CONTRACT AND IS LYING UNSERVICEABLE SINCE LAST 2 MONTHS.

INSPITE OF REPEATED REMINDERS NO-ONE FROM SAMLEX ENGINEERS, PUL CHAMELI, GURU NANAK MARG, AMBALA CANTT has bothered to check our system which is under AMC vide SAMLEX ENGINEERS INVOICE cum RECEIPT NO. 625625 DT 15 NOV 09. their response to customers COMPLAINTS is atrocious. It is recommended that their franchisee be taken away.

IT IS ALMOST 2 MONTHS NOW AND NO ACTION HAS BEEN TAKEN BY ANYBODY.
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Aug 14, 2020
Complaint marked as Resolved 
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Forbes-Aquaguard — NO action inspite repeated compaints

I had lodged a complaint with Forbes Aquaguard on 26th june as my water purifer wasnt working. I was told the complain has been registered and a person shall visit and repair it in a day or 2. its been 22 days no one has bother to come over and repair inspite of repeated reminders.
Incase some1 falls ill due to drinking impure water I will sue Forbes for their carelessness and horrible after sales service and ignorance.
eureka forbes, representative Mr.Bishnu Pradhan, took the valid AMC document, of the old aquaguard machine, which I exchanged for a new 'aquaguard total enhance', with an assurance to refund the AMC advance money, for further period, but he didn't returned any money. He has simply cheated and has ruined the eureka forbes brand name, in Orissa. How, such kind of fraud persons are appointed and send to customers for dealing. Eureka forbes should take steps against him, or I will report the matter, in media, which will really defame the organisation, which is so reputed.

(Soumitra Sengupta)
Bomikhal, Bhubaneswar.

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