[Resolved] Eureka Forbes — DISMAL AFTER SALES SERVICE | |
I have a Ro system from Eurekha forbes. I paid through my nose and the sales executive we as very agressive in pusing the product to me. He said the service engineer will attend to any complaints within 2 days. I registered a complaint with Eureka forbes customer serive center on May 16th. I was told the complaint would be attended and closed within 2 days. It is the 21st Maya nd i have made about 20 calls and the matter is not yet closed. When i called called they asked me to cotact the service-in-charge. When i called that number they said he was transfrred. i spent 1 more day trying to reach another service-in-charge. Without success. The customer service call ceter says there is nothing else they can do. Dead End. I am back to buying bottled water. Paid 14, 000 for NOTHING. STAY AWAY FROM EUREKA FORBES PRODUCTS. THE SERVICE IS A JOKE.!!! Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Not providing service after sale of Vacum Cleaner bearing Model No.GD-930, Sl.No.[protected], Complain No.203, M-5/23, Acharya Vihar, Bhubaneswar, Orissa-751013.
Thanks & regards.
Bibhuti Routaray
Mobile No.[protected].
Thanks & regards.
Bibhuti Routaray
Mobile No.[protected].
I had purchased Water purifier system fro Eureka forbes called 'Elegant RO' in July 2008 through Godhra branch deler of eureka forbes. At the time of purchase sales agent had assured me giving good service after sales and by this assurance i had purchased their product. But after installation of system they had given me two free service only.My water prufication system is stopped since last one and half month, but your service agent not come to solve the problem after my so many calls. when i had complain in their vadodara branch they talled me that they are not offering service in villages. so why they sold products in villages? and if they had told me before installation then i definately not installed their product. please provide service agent as under adress...
Nilesh M.Baria
At: Padaliya (Near Balaiya Crossing) Santrampur - Zalod highway
Ta; Fatepura, Di: Dahod
cell No; [protected]
Nilesh M.Baria
At: Padaliya (Near Balaiya Crossing) Santrampur - Zalod highway
Ta; Fatepura, Di: Dahod
cell No; [protected]
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Eureka Forbes — Not providing service after sales
I had purchased Water purifier system fro Eureka forbes called 'Classic' in July 2008 through Bhavnagar branch of eureka forbes. At the time of purchase sales agent had assured me giving good service after sales and by this assurance i had purchased their product. But after installation of system they had not given me two free service that they have promise me. And also my water prufication system is stopped since last one and half month, but his sales agent not come to solve the problem after my so many calls. when i had complain in their ahmedabad branch they talled me that they are not offering service in villages. so why they sold products in villages? and if they had told me before installation then i definately not installed their product. I had also registered email complaint in their compny but no reply from them.This compny has cheated me.