[Resolved]  Eureka Forbes — Defective product

We had purchased a vaccum cleaner which seemed to work fine but a few days later the wire coil malfunctioned for which we registered a complaint with the customer care center. someone attended to it only after a month of filing the complaint. but shortly after the same problem appeared and we filed another complaint. it has been 2 months and no one has repaired or replaced the product! the after sales service is so bad that you might want to consider buying any product from the company. the brand new vaccum cleaner is sitting useless for the last 4 months!

My AG Compact Water filter cum purifier has gone out of order three times within three months of purchasing. your technician was unable to repair it properly.Still it is out of order
It is causing a great inconvenience and matter of mental dissatisfaction.
I request you to take necessary step, it will be much better if you kindly replace the product
My customer ID-[protected], Date of Purchase-15.06.2009
Name -Sailendranath Das
Address-17A Jadav Ghosh bye Lane, Sarsuna
Kolkati-700061

i will buy a product dr aquguard 15 day ago and product is not working and ur representive is telling to exchange the new machine 2 -3 day but no response i will trust the company and 100 % fath but representive behave all the trust is damage and company reputation is less
so sir i requst to refund my money as soon as possible other wise i will action with company