[Resolved]  Eureka Forbes — AMC NOT ATTENDING

The callous and indifferent manner in which the various aspects relating to post sales services including the AMC's are being handled by EURKA FORBES and their Associates/ Agents/ Franchises is a sure shot formula to destroy any established brand. These guys are not bothered about anything but duping and inducing people to some how buy a product and get into an AMC arrangement. Thereafter it is for the poor customer to run after them. They have no responsibility whatsoever, No calender or schedule of services to be followed to discharge the cotractual obligations under the AMC. This is what I have been told by one Mr Wason who is ostensibly running an authorised service centre by the name G. & M Enterprises, L-254, Ashok Vihar, Delhi. This is not withstanding the fact that an advance of Rs. 1000/ has already been paid by me for the regular maintenance and allied services, checkups etc... against a receipt No 14885114.

Such instances are not only covered within the definition of "deficient service" but also constitute the offence of "Cheating". Let all the harried customers facing similar situation join hands to take some effective collective measres to bring an end to this. The least we can do is to take a CONSCIOUS DECISION NOT TO BUY ANY EUREKA FORBES PRODUCT IN FUTURE.

hi.. can u provide me definition of AMC