[Resolved]  Eureka Forbes — Cartridge Replacement for water purifier

Address:

Maharashtra

I have purchased Eureka Forbes Amrit water purifier on Dec 29, 2012. Initially, it is taking long time to purifier water. Upon my complaint, their technicians came and spoiled the cartridge by pulling apart its layers. From that onwards, more water is leaking without purification. Eureka Forbes promised me on phone that they will replace the cartridge. I have been telephoning them and also emailing them for the last four months. They gave one telephone number to contact for replacement. His phone is [protected]. He initially said he does not have stock and asked me to wait. I waited for one month. Later, I contacted again Eureka Forbes. My question is how long I go on contacting Eureka Forbes? I have telephoned them for about 25 times so far. My time is very important. They gave to me customer id: [protected] and Eureka Forbes Help line[protected].

Y S Rao
C-177
IIT Powai
Mumbai-400 076