Eureka Forbes — defective model and hopeless and worst after-sale service in pune | |||
Eureka Forbes has worst service in Pune. i brought Aquasure RO + UV on 28/9 got installed in 30/9 17:00 and started leaking and water flowing everywhere thereafter. 4 times technician came after literally 50 calls. Every time they came they tight the valve, work with circuit but in vain. they told me about major fault and manufacturing defect but don't ready to give written feedback or ready to replace against existing warranty. now i after spending 15500/- didn't even drink a drop of water after purchase. i am hopeless and have no way except going for consumer forum. Was this information helpful? | |||
 4 Comments | |||
Comments
Dear Sir,
We deeply regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter.
For any further assistance, please feel free to write in at [protected]@eurekaforbes.com
Regards,
Eureka Forbes Team
We deeply regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter.
For any further assistance, please feel free to write in at [protected]@eurekaforbes.com
Regards,
Eureka Forbes Team
Dear Mr. Saubhik,
We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.
Please feel free to write in for any assistance required at [protected]@eurekaforbes.com
Regards,
Eureka Forbes Team
We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.
Please feel free to write in for any assistance required at [protected]@eurekaforbes.com
Regards,
Eureka Forbes Team
Yes truly. Eureka forbes has a pathetic after sales service. I have logged complaint on 11th august 2016 and have been following up with various people and with the call center. Everytime I get a new phone number and a new promise that somebody will address it. This is one of the worst companies I have come across in terms of after sales service. And the fact it that they are absolutely careless about it.
Ameya
Ameya
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
we purchased a Aquaguard UV enhance water purifier 10days back.It was fine only for the first two days and after that it's not even filtering a drop of water..leave the water purifier for 3 days completely, then it fills around 4ltrs of water..very horrible and noboday has attended even after 20 calls from the past 4 day..I would suggest everyone not to take any product from here..