[Resolved]  Eureka Forbes / Designa Water Purifier — No response from Eureka Forbes

Address:Mumbai City, Maharashtra

I have purchased the Eureka Forbes Designa water purifier on 15th August 2011.
It stopped working on 20th september. First complaint was logged on 22nd september.
First person for service from them came after 15 days of complaint. Then he said board is not working and need to replace the board and then he broke the button. Then the next person came and after that its still pending with them. They have made the correction direct but without any on/off button and after many complaints also no body is coming to rectify the problem. Hence i decided to complaint in this. Kindly look into the problem and forward the same.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team
Do you have any mail id where i can mail u my details.
Dear Customer,

We regret the inconvenience caused to you, we have got your contact number through message and shared the same with our service team, and they will contact you to resolve the matter.

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team

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