[Resolved]  Eureka Forbes — Enhance UV manufacturer defect since installed. completely dead.

Dear Team,

I Nilesh B. Thakare, Eureka Forbes Customer no- [protected], Recently purchased (on 27th July-2013) Enhance UV water purifier system which is bad condition since installed.

No auto water cutoff and leakage of tank. This issue started since system installed and 3-4 time service engg visited and replace sensor inside unit but still issue in vain..

After many follow-up & call around the service desk(complaint no- which I have made on 19th Aug-13-BB01D16045.) FIRST Complaint made on 8th Aug-13. no proper help. Thus now it’s time to end of tolerance.

This is my final request that pl replace the unit with new one or return my entire money which I have paid.(INR-11,990/-)

I have called and log complaint with :-

1)On your Eureka Forbes Portal:-
2)Goregaon East office :[protected]
3)Mr.Sunil Yadav:[protected]
4)Service dept:[protected]
5)Girish Nair :- [protected]
6)Geeta Iyar :- [protected]
7)Ombudsman for a solution :[protected]

I have tried enough from my end as much as possible but no response yet. Every time wait for 2-3 days and its goes more than months.

Nilesh Thakare-[protected]