[Resolved] Eureka Forbes — ENHANCE UV system not working properly | |||
Dear sir, We have purchased Eureka Forbes ENHANCE UV WP SYSTEM on 11.03.2013 , customer id no is [protected], order no is[protected], item code is GWPDENHUV00000. It has not been even 1 month and the system is not working properly some dirty smell is coming from water after it comes from purifier. This is told to sales executive Mr SATISH PANDEY Mobile no:- [protected] from last 7 days and he is not responding to our complain. After drinking this water my mother is been hospitalized for 3 days..this is very serious and than too no one responding now what to do..? Regards Vinay Ganger [protected]@yahoo.co.in [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your ENHANCE UV WP SYSTEM.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
We have taken a note of your complaint and your details. Our customer service personnel will address your issue immediately.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team
Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your ENHANCE UV WP SYSTEM.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
We have taken a note of your complaint and your details. Our customer service personnel will address your issue immediately.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Eureka Forbes — Product not working properly
Erekaforbs product Aquasure we had purchased 3-4 months before witheen 1 month the product started giving problem. The person (Mr.Gunjal [protected]) who given this product even not giveen proper demo since he had comefor installation late evening.We tried call him several time but only assurance given but not visited single time. We called companies service person ( Name not none cell no [protected]) but respose from him is also very bad, till today nobady visited.
Product Problem - watter comes down witheen few seconds with all impurites as it is.