Eureka Forbes — Eureka Forbes persons are not attending the service request despite the annual service contract

Address:Bangalore, Karnataka

Hi my customer number is [protected]. I have a service contract til 6/5/2013 and i have raise the request for service on 11th March 2013 but no body has came till now (16/03/2013). Their service is very bad and no body listens and customer care is worst. After my contract will expire i will go for Kent instead of aqua guard and will never recommend this to any body.

No body told the service charges while selling the product, in spite of asking.
I have never receive a call from customer car for service instead i need to call them to come for service and no body comes.


Vaibhav Tripathi
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Eureka Forbes — Service requested not attended

I have entered into a service contract with M/s Eureka Forbes for maintenance of my Water Purifier (Compact Model) which is effective till 08.12.2008. My consumer code is [protected]. I had logged a request for attending the said water purifier with your call centre 39883333 on 21.10.2008 at 16.44 hrs with one Mr Ajay. I followed up the matter with their regional office on phone number 2201629. Till date no one has attended the machine. This is a regular feature of eureka forbes and i am suffering since i enterted in to the two year contract.

please help me
They very unprofessional.

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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