[Resolved] Eureka Forbes — Filters not change after renewal of AMC | |
I have Aquaguard Total Protec+ model of Water Purifier. I had renewed my AMC on Jul 31, 2013. The service person suggested that filters can be changed after a month. So I renewed my AMC, and I called the service centre on Aug 23rd to raise a request to change the filter and the tap. From then I have been constantly calling the service center. Each time they apologize and raise a new request, but no one has called or turned up so far.
Its more than a month now. I have sent an escalation mail, still no response.What kind of customer service is this?
This nothing but cheating by Eureka Forbes. After getting AMC renewed, they do nothing. I would not recommend Eureka Forebes to anyone. The service is extremely poor, the worst I have come across so far. It did seem good initially, but not any more.
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Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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