[Resolved]  Eureka Forbes — Complaint not attended by service persons

Address:Kamrup Metropolitan, Assam

A few months back I have purchased a Nilfisk C 100.5 (Serial No.12387627/37/2010, manufacturing date 02/2011 imprinted on a sticker) and the same was not working since last three weeks. I have lodged complaint to their Guwahati counterpart Mr. Malay Nath, Mobile No.[protected] but till today he has not paid any heed to my complaint. On contacting, he is assuring to send service person/engineer on that day itself. Attaching a image showing the product brief.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Bhaskar,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, address and contact details so that we can look into the matter

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team
Dear Mr. Bhaskar,

We have not heard from you for quite long. Kindly share your status so that we can get in touch with you and resolve any pending issues.

Regards,
Eureka Forbes Team

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