Eureka Forbes / Infinity Water purifier — No Service during AMC period | |||
Sir, I have the Eureka Forbes - Infinity Water purifier purchased some time in 2009. Last year in 2011 one person from Eureka Forbes visited us and convinced us to sign for a 3 year AMC for an amount more than Rs.3000 and promised that their service engineer will visit us every quarter in the year for the maintenance. But it is been more than a year since the AMC was signed, no one have shown the courtesy of visiting our premises for the maintenance. We have made several calls to the Eureka Forbes Contact Center, but still no action is been taken. This is the kind of pathetic service we have received after paying for the AMC. Hope the concerned will take action asap. Venkatesh [protected] Was this information helpful? | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.
For any further assistance please feel free to write in.
Regards,
Eureka Forbes Team