Eureka Forbes — Installation not done for RO purifier

Eureka Forbes — Installation not done for RO purifier

P poornimarajesh from Mumbai, Maharashtra

We purchased RO purifier and when the chaps came for installation in July 2013, they found that there was a problem with the adapter. Till now they havent come with a proper one and installated the purifier. We have been calling them and following up on which they say it will be fixed which is all crap they talk. We have raised complaints[protected] Dated Aug 11th,[protected] Dated Aug 30th) and even then till now it is not been resolved. It is really horrible and hopeless. Since we bought the purifier, we have not used a single drop of purified water. Is this the way they care for customers? Was this information helpful? No (0) Yes (0)

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poornimarajesh

from Mumbai, Maharashtra

Horrible service .

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear poornimarajesh,
Please accept our apologies for the inconvenience caused.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues. We have made a note of your contact details. Our executives will get in touch with and ensure the issue is resolved at the earliest.
Regards
Eureka Forbes Team