[Resolved] Eureka Forbes — Bad AMC service | |||
I had Taken AMC for 2years for my Aquaguard classic water purifier by paying Rs 1750 on 21 10.2010 from Trivandrum Service centre.They came promptly changed the filters and gave the Amc proposal and collected money .In 2 days time my water purifier became out of order in spite of registering the complaint they are not turning up. Please advise what to do in this matter. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
P G Sharma
Vaghodia Road, Vadodara-390025
I have taken 3-year AMC contract with Eureka Forbes for Model:Aquaguard SE 1000 and my customer code : [protected] . My 1st complaint is the water pump attachment replaced on Dt:27.8.13 Which has time limited working time i.e 30-45 mins.with Noise in compare to previous water attachment placed on Dt:11.12.06 which do not have such type of complaints and 2nd that the candle stand is broken so at present candle is in suspending condition.
As per their opinion Unit is OK (Ref: Mr. Suresh Rajpoot Technician has said that Unit-OK -ACT ENTERPRISE, VADODARA ) Since 15.8.13 I am exercising through Help line as well as letters by Email but no positive response received. I do not under stand the chemistry in between Authorized Service Center and the well organized company. You are humbly requested to do the needful in the matter please.
Vaghodia Road, Vadodara-390025
I have taken 3-year AMC contract with Eureka Forbes for Model:Aquaguard SE 1000 and my customer code : [protected] . My 1st complaint is the water pump attachment replaced on Dt:27.8.13 Which has time limited working time i.e 30-45 mins.with Noise in compare to previous water attachment placed on Dt:11.12.06 which do not have such type of complaints and 2nd that the candle stand is broken so at present candle is in suspending condition.
As per their opinion Unit is OK (Ref: Mr. Suresh Rajpoot Technician has said that Unit-OK -ACT ENTERPRISE, VADODARA ) Since 15.8.13 I am exercising through Help line as well as letters by Email but no positive response received. I do not under stand the chemistry in between Authorized Service Center and the well organized company. You are humbly requested to do the needful in the matter please.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Waghodia - 391760
BAD AMC SERVICE
I have taken one year Amc contract with eureka Forbes & my customer no [protected] & contract receipt no is 45.last 15 days my aqua guard total reviva WP system not working. Hence I have complained to authorize franchise service center of eureka Forbes ltd at vadodara city. My complain no is 218&319 but they are not attend the complain & not proper reply to us. The franchise service center at vadodara, payal service center not fulfill to provide customer satisfaction service, Last time same problem arise complain to customer service cell at Mumbai, Req no: [protected] after 13days our complain atten.such type of service company brand image will be effected.
You are requested to you to necessary instruction to Authorized Franchises Service Center for best service.