Eureka Forbes Ltd / Designa Water Purifier — mechanic of the company has spoil our machine at the time of service by mishandling

Address:

Ahmedabad, Gujarat

Dear Sir,
This is to inform you that, on dated[protected] I had called mechenic of above mentioned company for the service of my above mentioned machine and at the time servicing mechenic had told that, I have done the proper service to your machine and it is in proper working condition, then also we told him to replace the candle of that machine, then he said it it also not requred at present, he took the service charges Rs.250/- and left our place, immediately after he left we started our machine but it was not working, we made a calle to his Ahmedabad office, concered person over there said to flush the machine I did the same but it was not working. After 3-4 days passed and after making somany request to their Ahmedabad officer and after taking to customer care centre with senior and resposible person some Mr. jay adani or Adwani I dont know exect name any how he send that perosn who did the service for our machine, he came and dhecked it and said that, circuit of your machine is failed , candle is also required to be changed and I will have to carry your machine at my office and their we will repair it and you will have to pay whatever charges company takes.Therefore my complaint is that , at the time doing service, mechenin of the company had spoil my above mentioned machine, now company is asking charges from me to repair the same, which is n ot my fault but it is absolutely faulf of the company's mechenic. so, my humble request to you to take necessary action against company regarding my above mentioned subjet complaint. If comapny will not take any action for my complaint then I am constrained to take legal action by submitting my complaint in the court or concern forum or authority also and in that I will also demand for riembursment to give mental harrassment to me.
Thanking You
Yours truly
Mr.Swetang patel
Ahmedabad
Contact -[protected]