[Resolved] Eureka Forbes Ltd / Infinity Water Purifier — leaked machine (Infinity) of Water purifier sold to me...

Rahul Nimbalkar

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Dear Sir,

My name is Rahul Nimbalkar, working with Maharashtra Pollution Control Board, living at Pune. I have purchased Infinity named water purifier on 26/06/2010. My customer ID is [protected].

On the very second day after installation of the machine, it was found that machine is leak. I have immediately conacted Mr. Mahendra Choudhary, Sales executive ([protected]) and Mr. Bodle ([protected]). they both send the technician and assured me that, there is a very little problem and it will not be happened in future.I trusted these guys, but on today (17/11/2010), same leakage problem was found in machine.

I have contacted Mr. Choudhary, he had not replied to my calls. I have contaced Mr. Bodle. Now Mr. Bodle is agree that there is problem in my machine.

I request you to look into the matter and arrange to issue me new machine.
Mr. Choudhary and Mr. Bodle had replied very arrogantly.

Thanking you,

With best regards,

Rahul Nimbalkar.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

anand rawtani

from Pune, Maharashtra

Eureka forbes Water Purifier — leaking machine

i have had a very bad experience with my water purifier from eureka forbes.i have got a anual service contract with the company but let me tell you that the services rendered by the company are very pathetic and you get only false assuarance from the customer care.but in absence of any senior authority the customers are been taken for granted.even after complaining upteen number of times no one turns up for days to come to rectify the problem.i think one should think twice before buying eureka forbes products

lakshmi priya

from Ernakulam, Kerala

I am one of the aqua guard customers for the past 10 years.

Till today i didnt get problem even once.

It is one of the best products in the market

Thanks

Klpriya

Sangeeta Mukund

from Mumbai, Maharashtra

Eureka Forbes Ltd. /Infinity — Non Delivery of Machine

I have booked the order for Water Purifier of Eureka Forbes Ltd. - Model - Infinity and made the full payment on 06.10.09 & got the assurance the next day the machine will be delivered. But so far we have not received the same even after the following up with concerned persons. And no one from the company bothered to call and inform us for the reason of delay.